• Comprehensive Support Programme (CSP)

• Monthly Support Programme (MSP)

• Ad-hoc Support Programme (ASP)

• Personalized Support Project

• After-care Service

• IT Consultancy & Troubleshooting Service

• Hybrid Cloud and Cloud Migration

• Network and System Upgrading

• On-site Relocation, Deployment & Migration

• Cyber Security Protection

Contact VGC at info@vgctechnology.com to learn more about our professional service offer.

Our Service and Maintenance Team

VGC believes that providing a good service is important for our clients. We have a strong local technical support team to support our clients, from hardware appliances, maintenance support and after-care service provided. VGC values our staff and invests heavily in training and building up the skill of our engineers. Our engineers and supporting staff are constantly undergoing OJT, professional training from vendors and tertiary education, and regular vendor updates and information sharing with our professional IT consultants.

VGC has a team of experienced engineers, led by our CTO and senior engineers with years of hands-on field experience. Our engineers are well-trained to handle pre and post sales of our products, maintenance packages and services. We also have the backing of our vendors to support us on any technical requests and pre-requisites of the products.

Putting our clients first gives us our core purpose. This motto of extra-mile service drives the way we work and unites our technical and sale teams to serve you better.